Hi guys, at present time most billion of users must have to use latest technology smartphone. These smartphone developed by different mobile manufacturing companies which comes with latest features. All we know abut the WhatsApp. WhatsApp messenger is an instant messaging app which is used to send text messages, images, audio, videos to other smartphone users.But lot of time we have facing different kind of problems with WhatsApp on Smartphone. So, today we have to discuss WhatsApp problems and solutions on smartphone.
WhatsApp problems and solutions on smartphone
There are lot of important WhatsApp problems and solutions on smartphone which you faced lot of time. But after reading this WhatsApp problems and solutions on smartphone article most of the problem will be solved.
Not able to install WhatsApp?
Lot of person facing this problem, they trying to install the WhatsApp from different sites. But due to some error WhatsApp not installed on your smartphone. Use this steps to overcome this WhatsApp problems and solutions on smartphone:
Step 1: To install WhatsApp need Android 2.1 or upper version. If you have lower version then WhatsApp is not installed on your smartphone.
Step 2: If you want to check the version of your phone then go to Settings > tap on the About Phone. After that you just go to Settings > tap on the Security > Turn on Unknown Sources.
Step 3: Install latest version of WhatsApp on your smartphone.
How to use WhatsApp Web on PC or Laptop?
There are lot of tips and tricks which you use in your Smartphone or Desktop Personal Computer or Laptop. Which helps you very much but due to the absence of knowledge most the person don’t use these tips and tricks. If you want to run WhatsApp on your PC or Laptop then there are different ways. You can either use WhatsApp Web to run WhatsApp on your computer or laptop. With the help of WhatsApp Web any user will be able to synced all messages between computer and smartphone. You will be able to view and continue chat using WhatsApp on computer and the smartphone at the same time. Read this article WhatsApp problems and solutions on smartphone to run WhatsApp on PC .
Step 1: First you must need an active WhatsApp account on your smartphone. Need proper internet connection on both devices like your smartphone and computer / laptop. Apart of that you also need updated version of web browsing software like Google Chrome, Firefox, Safari, Opera etc.
Step 2: Open the WhatsApp Web on you computer by clicking on this link or typing this URL https://web.whatsapp.com/
Step 3: Start WhatsApp messenger on your smartphone and open the Menu and tap on the “WhatsApp Web”
Step 4: Hold your smartphone in-front of your computer during scanning the QR code on your computer. When scanning process is finished WhatsApp is running on your computer / laptop screen and you also get a notification message on your smartphone that you will be logged in computers. Now, you will be able to view all WhatsApp chat history and also continue chat with others using your computer or smartphone both.
Why can’t able to connect WhatsApp?
Lot of time most of the user face the connectivity problem on WhatsApp. The main reason of this problem either you don’t receive proper signals of internet or Wi-Fi connection. You must have to take following steps to overcome this situation:
Step 1: Check you will get proper internet connection or Wi-Fi signals on your smartphone.
Step 2: Check and install the latest version of WhatsApp on your smartphone. If you have old version then remove WhatsApp old version and install latest version of WhatsApp on your smartphone.
Step 3: Remove the cache from Settings > tab on Applications > tap on the WhatsApp > choose Clear Cache.
WhatsApp doesn’t identify contacts?
Most of the time smartphone user complain that WhatsApp doesn’t identify one or more contacts which is already added in his contact list. To overcome this problem you must take few steps:
Step 1: Check and install latest version of WhatsApp on your smartphone.
Step 2: Check you have feed correct connect numbers on smartphone.
Step 3: Check those guys also using WhatsApp on his phone.
Step 4: Check all contacts are visible or not in your smartphone.
Step 5: Check any contact is blocked in your smartphone.
How to block any contacts in WhatsApp?
Most of the person want to block one or more contacts in WhatsApp. There are lot of reasons to block them like receiving vulgar or double meaning messages and any other reason. If you want to block those person on WhatsApp then you must take following steps:
Step 1: Turn on WhatsApp on your smartphone.
Step 2: Active the WhatsApp chat conversation, which contact you want to block.
Step 3: Tap on the three dots which is placed on top right corner of WhatsApp window.
Step 4: Tap on more button > tap on the Block.
Note: If you want to unblock any contact then choose Unblock option at the place of Block.
How to Save Chat history on Google Drive?
Lot of time we lost our chat history and nobody known how to recover chat history. But there is no need to worry if you must need latest version of WhatsApp. Now, you will be able to store you all online chat history on the Google Drive. You just take following steps to save chat history on Google Drive:
Step 1: Go to the official website of WhatsApp or Google play store and download latest version of WhatsApp on your Smartphone.
Step 2: Now install latest version of WhatsApp on your Smartphone.
Step 3: Now, open Settings option > Select Chat Settings option > Chat Backup > Select “take a backup to Google Drive” option > Type your Gmail account in which you want to save your chat conversation.
How to add international contacts in WhatsApp?
Most of the person like to spend his vacations in different countries. During the vacation time they meet different country person and journey of friendship is go on. If you want to add contact number of those person in WhatsApp, you must have to take following steps:
Step 1: Properly feed contact number of other country person in your WhatsApp.
Step 2: Check the country code of international contacts which you want to add in WhatsApp.
How to set Privacy Setting Last Seen / Status on WhatsApp?
There are lot of version available of WhatsApp. If you have updated version of WhatsApp then you can easily set privacy settings on WhatsApp. You must have to take following steps how to set privacy settings on WhatsApp:
Step 1: Update old version WhatsApp with latest version in your smartphone.
Step 2: Tap on the Setting > tap on Account > tap on Privacy > now, change Last seen option as per your need.
Step 3: If you want to change the privacy status on WhatsApp then tap on the Setting > tap on Account > tap on Privacy > now, change Status option as you want.
How to delete WhatsApp account?
Most of the person want to remove WhatsApp from his smartphone. There is two ways either you have to uninstall WhatsApp from your smartphone or you can also delete your WhatsApp account. Have a look how to delete WhatsApp account:
Step 1: If you want to uninstall the WhatsApp from your smartphone then tap on Settings > tap on Apps > tap on WhatsApp > and tap on Uninstall.
Step 2: If you want to delete WhatsApp from your smartphone then tap on WhatsApp > tap on Menu >tap on Settings > tap on Account > now, tap on Delete My Account. During this process you have to confirm your phone number.
How to disable media auto-download features in WhatsApp?
When your WhatsApp in on, there are lot of messages auto download in your smartphone. They will reduce the speed as well as occupied lot of space on smartphone. If you want to disable media auto download in WhatsApp then take following steps:
Step 1: Turn on WhatsApp on your smartphone.
Step 2: Tap on the Settings > tap on Chat Settings > tap on Media Auto-Download and set any required option as per your need.
How to take backup of WhatsApp chat, image and video
Lot of person accidentally lost his chat history, images and video. If you want to recover them then first you must know how to take backup of WhatsApp chat, image and video. Have a look:
Step 1. Go to the apps menu on your phone and tap on the WhatsApp >>> Now tap on phone Menu Button, you will get an option list. Find the setting and tap on it >>>>> Now tap Chat Settings option >>> After then tap on the Backup conversations.
Step 2. You can take backup of WhatsApp chat history and easily saved in your Smartphones SDcard ( You can find it onto Databases folder and this folder place in the WhatsApp folder on sdcard) as the name “msgstore.db.crypt” >>> Now you must change the name of this file by date or as your conveniences. Example “msgstore-DD-MM-YY.db.crypt”
How to easily recover deleted chat lines, image and video from WhatsApp backup:
Sometime we lost few chat lines, images or video from WhatsApp. If you want to recover them then you must have to take following steps:
Step 1. Tap on the phone menu button > tap on manage apps option. If you don’t find manage apps option by phone menu button, then open system setting > tap on apps > Now, find WhatsApp app and Uninstall it.
Step 2. You must decide first, which file of backup, would you like to restore on your Smartphone > Now rename that file from “msgstore-DD-MM-YY.db.crypt” to “msgstore.db.crypt” and install WhatsApp app on your phone or your device >>> In the WhatsApp installation process, you will get an option to restore WhatsApp backup, then choose this option and get your data back, that’s all.
Must Read: Latest WhatsApp secret Tips and Tricks 2015
I hope you like this article WhatsApp problems and solutions on smartphone. After reading this article your most of the problem will be solved. Kindly share this article WhatsApp problems and solutions on smartphone with your friends, family members and others. Thanks to all.